On its third day of a mass BlackBerry outages that seem only to be getting worse, Canada-based Blackberry manufacturer Research In Motion is trying to fix what it calls a “core switch failure” in its private network.
Since Monday, Blackberry users in Europe, Africa, the Middle East and South America have experienced spotty text, data and voice services–or none at all. On Wednesday those outages spread to users in the United States and Canada.
The timing of this outage couldn’t be worse for Blackberry, as today Apple plans to release iOS5, an update to its operating system that includes a new service called iMessage that supports encrypted messages over WiFi or 3G to other users of iPhones, iPods and iPads. Users can send text, photos or videos and find out when the recipient gets the message and when they are responding. If it sounds like an answer to RIM’s BlackBerry Messenger (BBM) service, well, it is.
This is the worst BlackBerry service outage since in two years. That outage affected primarily North American users.